We cannot provide refunds or exchanges as per our refund policy. https://www.sideshowfx.net/refund-policy
Since the Website offers non-tangible, irrevocable goods in the form of digital downloads, we do not provide refunds or exchanges after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read the product description before making a purchase and you have selected the correct product for the device you will be using.
We have no way of verifying a customer's claims or ensuring the product doesn't continue to be used.
We go to great lengths to provide very detailed information as to what is included in each pack on every product page. If you are unclear or have questions, please reach out via chat or email prior to purchase. We'll be happy to help.

We cannot provide refunds or exchanges as per our refund policy. https://www.sideshowfx.net/refund-policy
Since the Website offers non-tangible, irrevocable goods in the form of digital downloads, we do not provide refunds or exchanges after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read the product description before making a purchase and you have selected the correct product for the device you will be using.
We have no way of verifying a customer's claims or ensuring the product doesn't continue to be used.
We go to great lengths to provide very detailed information as to what is included in each pack on every product page. If you are unclear or have questions, please reach out via chat or email prior to purchase. We'll be happy to help.


I bought the wrong pack can I get a refund or exchange?

What is the purchase process?

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What is the difference between a Pro version and a regular ($19.99) version?

I have downloaded the product how do I install it?

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SideshowFX KnowledgeBase