Since Logitech's acquisition, we've received reports of issues using our Ableton profile with Loupedeck, particularly in Ableton Live V12.1.1. When opening Ableton Live V12.1.1, users are encountering the following errors:
Our Loupdeck will display an exclamation mark errors on the Dials and Buttons.
To remedy this… We needed to Install Logi Options
https://support.logi.com/hc/en-us/articles/24727145313175-Download-MX-Creative-Console
And after installing Logi Options. Open the Ableton Options /Settings Control Surface setup.
Select the Arrow Drop down of the last slot.
And Select Logi Plugin
You can leave the Input and Output fields blank.
Once done, you'll notice that the exclamation mark errors in the Device section are gone.
However, the errors may still appear in the Loupedeck app.
To resolve this, simply restart the Loupedeck app, and the errors should no longer be present.